BlueConic incident

Degraded performance on EU-2

Minor Resolved View vendor source →

BlueConic experienced a minor incident on April 18, 2025 affecting Cluster EU 2, lasting 1d 11h. The incident has been resolved; the full update timeline is below.

Started
Apr 18, 2025, 12:08 AM UTC
Resolved
Apr 19, 2025, 11:25 AM UTC
Duration
1d 11h
Detected by Pingoru
Apr 18, 2025, 12:08 AM UTC

Affected components

Cluster EU 2

Update timeline

  1. investigating Apr 18, 2025, 12:08 AM UTC

    We are seeing degraded performance on EU-2. We are investigating the problem.

  2. monitoring Apr 18, 2025, 02:23 AM UTC

    We have deployed a fix for the degraded performance on EU-2 and we are actively monitoring it to ensure the issue is resolved.

  3. resolved Apr 19, 2025, 11:25 AM UTC

    The incident is resolved. We are no longer seeing degraded performance on EU-2