BlueConic incident

Outage on cluster CA 1

Critical Resolved View vendor source →

BlueConic experienced a critical incident on April 29, 2025 affecting Cluster CA 1, lasting 7h 15m. The incident has been resolved; the full update timeline is below.

Started
Apr 29, 2025, 12:40 AM UTC
Resolved
Apr 29, 2025, 07:55 AM UTC
Duration
7h 15m
Detected by Pingoru
Apr 29, 2025, 12:40 AM UTC

Affected components

Cluster CA 1

Update timeline

  1. investigating Apr 29, 2025, 12:40 AM UTC

    We are seeing a major outage on the CA 1 cluster. We are investigating the problem.

  2. identified Apr 29, 2025, 02:04 AM UTC

    We have identified the root cause of the issue causing the outage are currently working on implementing a fix.

  3. monitoring Apr 29, 2025, 02:58 AM UTC

    We have deployed a fix for the outage on cluster CA 1 and we are actively monitoring to ensure the issue is resolved.

  4. resolved Apr 29, 2025, 07:55 AM UTC

    The incident is resolved.