Blue Canvas incident

Inbound sync failures for some customers

Minor Resolved View vendor source →

Blue Canvas experienced a minor incident on June 17, 2019 affecting Metadata Sync (Inbound) and Metadata Deploy (Outbound), lasting 20m. The incident has been resolved; the full update timeline is below.

Started
Jun 17, 2019, 07:53 PM UTC
Resolved
Jun 17, 2019, 08:13 PM UTC
Duration
20m
Detected by Pingoru
Jun 17, 2019, 07:53 PM UTC

Affected components

Metadata Sync (Inbound)Metadata Deploy (Outbound)

Update timeline

  1. identified Jun 17, 2019, 07:53 PM UTC

    We're experiencing an elevated level of sync errors for 10% of our customers and are currently looking into the issue.

  2. resolved Jun 17, 2019, 08:13 PM UTC

    This incident has been resolved.