Blue Canvas incident

Metadata sync failures for some customers

Minor Resolved View vendor source →

Blue Canvas experienced a minor incident on October 8, 2019 affecting Metadata Sync (Inbound) and Metadata Deploy (Outbound), lasting 25m. The incident has been resolved; the full update timeline is below.

Started
Oct 08, 2019, 10:52 AM UTC
Resolved
Oct 08, 2019, 11:17 AM UTC
Duration
25m
Detected by Pingoru
Oct 08, 2019, 10:52 AM UTC

Affected components

Metadata Sync (Inbound)Metadata Deploy (Outbound)

Update timeline

  1. monitoring Oct 08, 2019, 10:52 AM UTC

    We're experiencing errors with Metadata synchronization for 20% of our customers and are currently looking into the issue. There may be a delay before file changes appear and deployments prepare or validate.

  2. resolved Oct 08, 2019, 11:17 AM UTC

    This incident has been resolved.