Blue Canvas incident

Metadata sync delays

Minor Resolved View vendor source →

Blue Canvas experienced a minor incident on April 30, 2020 affecting Metadata Sync (Inbound) and Metadata Deploy (Outbound), lasting 1h 9m. The incident has been resolved; the full update timeline is below.

Started
Apr 30, 2020, 10:58 AM UTC
Resolved
Apr 30, 2020, 12:07 PM UTC
Duration
1h 9m
Detected by Pingoru
Apr 30, 2020, 10:58 AM UTC

Affected components

Metadata Sync (Inbound)Metadata Deploy (Outbound)

Update timeline

  1. identified Apr 30, 2020, 10:58 AM UTC

    We are aware of an issue that is currently delaying inbound and outbound metadata synchronization and are working on a fix.

  2. monitoring Apr 30, 2020, 11:09 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 30, 2020, 12:07 PM UTC

    This incident has been resolved.