Blue Canvas experienced a major incident on June 3, 2020 affecting Metadata Sync (Inbound) and Metadata Deploy (Outbound), lasting 21m. The incident has been resolved; the full update timeline is below.
Affected components
Metadata Sync (Inbound)Metadata Deploy (Outbound)
Update timeline
- investigating Jun 03, 2020, 01:10 PM UTC
We are investigating a delay in incoming metadata sync and outgoing deployment requests.
- identified Jun 03, 2020, 01:19 PM UTC
The issue has been identified and a fix is being implemented.
- identified Jun 03, 2020, 01:28 PM UTC
We are continuing to work on a fix for this issue.
- resolved Jun 03, 2020, 01:31 PM UTC
We have resolved a delay in incoming metadata sync and outgoing deployment requests. The issue was caused by a faulty application update. The update was rolled back.