Blue Canvas incident

Increased rate of deployment errors

Major Resolved View vendor source →

Blue Canvas experienced a major incident on October 29, 2020 affecting Metadata Deploy (Outbound), lasting 47m. The incident has been resolved; the full update timeline is below.

Started
Oct 29, 2020, 03:29 PM UTC
Resolved
Oct 29, 2020, 04:16 PM UTC
Duration
47m
Detected by Pingoru
Oct 29, 2020, 03:29 PM UTC

Affected components

Metadata Deploy (Outbound)

Update timeline

  1. identified Oct 29, 2020, 03:29 PM UTC

    We are aware of an issue causing "Deployment Failed" errors and are working on a fix.

  2. monitoring Oct 29, 2020, 03:52 PM UTC

    A fix has been implemented. Affected deployment requests in "Deployment Failed" will be reset to "Ready to Deploy".

  3. resolved Oct 29, 2020, 04:16 PM UTC

    This incident has been resolved.