Blue Canvas experienced a minor incident on November 4, 2020 affecting Metadata Sync (Inbound) and Metadata Deploy (Outbound), lasting 44m. The incident has been resolved; the full update timeline is below.
Affected components
Metadata Sync (Inbound)Metadata Deploy (Outbound)
Update timeline
- investigating Nov 04, 2020, 09:00 AM UTC
We're experiencing errors with Metadata synchronization for 15% of our customers and are currently looking into the issue. The issue is related to an upgrade to Winter '21 (50.0). There will be a delay before file changes appear and deployments prepare or validate.
- resolved Nov 04, 2020, 09:45 AM UTC
We fixed an issue where Metadata synchronization temporarily failed for 15% of our customers. The issue was related to an upgrade to Winter '21 (50.0). Pending changes will now be imported as normal syncing resumes.