Blue Canvas experienced a major incident on April 29, 2021 affecting Blue Canvas APIs, lasting 50m. The incident has been resolved; the full update timeline is below.
Affected components
Blue Canvas APIs
Update timeline
- investigating Apr 29, 2021, 03:01 PM UTC
We are investigating an issue where customers are unable to use the application due to API errors.
- identified Apr 29, 2021, 03:09 PM UTC
We have identified high load on our API service and are adding additional compute capacity to mitigate the issue.
- monitoring Apr 29, 2021, 03:26 PM UTC
Error rates have cleared up and Blue Canvas should work normally again. We will monitor performance and then resolve this incident.
- resolved Apr 29, 2021, 03:52 PM UTC
This incident has been resolved.