Blue Canvas experienced a critical incident on January 28, 2022 affecting Blue Canvas Web Application, lasting 21m. The incident has been resolved; the full update timeline is below.
Affected components
Blue Canvas Web Application
Update timeline
- investigating Jan 28, 2022, 03:33 PM UTC
We are investigating an issue where customers are unable to use the application.
- monitoring Jan 28, 2022, 03:44 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 28, 2022, 03:54 PM UTC
This has been resolved, apologies for the interruption. The system was unavailable from 14:30 UTC to 15:15 UTC due to a failed deployment to our internal systems. We'll run a post mortem internally to prevent or catch these more quickly next time.