Blue Canvas incident

Info: Salesforce performance issues in sandboxes

Major Resolved View vendor source →

Blue Canvas experienced a major incident on May 11, 2022 affecting Salesforce APIs, lasting 8h 56m. The incident has been resolved; the full update timeline is below.

Started
May 11, 2022, 07:48 AM UTC
Resolved
May 11, 2022, 04:45 PM UTC
Duration
8h 56m
Detected by Pingoru
May 11, 2022, 07:48 AM UTC

Affected components

Salesforce APIs

Update timeline

  1. identified May 11, 2022, 07:48 AM UTC

    Salesforce is returning a high rate of API errors for some sandboxes. This causes delays in Blue Canvas where the requirements tab doesn't load or deployments remain stuck. Unfortunately we can only wait, since it's entirely on Salesforce's side. More info: https://status.salesforce.com/incidents/9038 - https://status.salesforce.com/incidents/9041

  2. resolved May 11, 2022, 04:45 PM UTC

    This incident has been resolved.