Blue Canvas incident

Inbound sync failures

Major Resolved View vendor source →

Blue Canvas experienced a major incident on May 24, 2019 affecting Metadata Sync (Inbound) and Metadata Deploy (Outbound), lasting 12m. The incident has been resolved; the full update timeline is below.

Started
May 24, 2019, 07:28 PM UTC
Resolved
May 24, 2019, 07:40 PM UTC
Duration
12m
Detected by Pingoru
May 24, 2019, 07:28 PM UTC

Affected components

Metadata Sync (Inbound)Metadata Deploy (Outbound)

Update timeline

  1. monitoring May 24, 2019, 07:28 PM UTC

    We have fixed a high rate of sync errors for all customers and are monitoring the system.

  2. resolved May 24, 2019, 07:40 PM UTC

    This incident has been resolved.