Blue Canvas incident

Elevated error rates with "Scheduler offline" response

Minor Resolved View vendor source →

Blue Canvas experienced a minor incident on June 19, 2019 affecting Metadata Sync (Inbound) and Metadata Deploy (Outbound), lasting 10m. The incident has been resolved; the full update timeline is below.

Started
Jun 19, 2019, 02:42 PM UTC
Resolved
Jun 19, 2019, 02:53 PM UTC
Duration
10m
Detected by Pingoru
Jun 19, 2019, 02:42 PM UTC

Affected components

Metadata Sync (Inbound)Metadata Deploy (Outbound)

Update timeline

  1. identified Jun 19, 2019, 02:42 PM UTC

    We are aware of an issue where sync is failing for some customers and are working to resolve it.

  2. resolved Jun 19, 2019, 02:53 PM UTC

    This incident has been resolved.