Blue Canvas incident

Some deployments are failing due to disk space issues

Major Resolved View vendor source →

Blue Canvas experienced a major incident on August 28, 2019 affecting Metadata Deploy (Outbound), lasting 1h 9m. The incident has been resolved; the full update timeline is below.

Started
Aug 28, 2019, 05:51 PM UTC
Resolved
Aug 28, 2019, 07:01 PM UTC
Duration
1h 9m
Detected by Pingoru
Aug 28, 2019, 05:51 PM UTC

Affected components

Metadata Deploy (Outbound)

Update timeline

  1. investigating Aug 28, 2019, 05:51 PM UTC

    We are aware of an issue where some deployments fail to prepare, validate, or deploy with the error message "no space left on device and no such file or directory (suppressing repeats)" and a working to resolve the problem.

  2. resolved Aug 28, 2019, 07:01 PM UTC

    We have resolved an issue where some customers saw errors when preparing or validating deployment requests. The issue was caused by insufficient disk space on some of our servers.