Blue Canvas incident

Database issues

Minor Resolved View vendor source →

Blue Canvas experienced a minor incident on March 11, 2025 affecting Blue Canvas Web Application and Blue Canvas APIs and 1 more component, lasting 31m. The incident has been resolved; the full update timeline is below.

Started
Mar 11, 2025, 03:44 PM UTC
Resolved
Mar 11, 2025, 04:16 PM UTC
Duration
31m
Detected by Pingoru
Mar 11, 2025, 03:44 PM UTC

Affected components

Blue Canvas Web ApplicationBlue Canvas APIsMetadata Sync (Inbound)Metadata Deploy (Outbound)

Update timeline

  1. identified Mar 11, 2025, 03:44 PM UTC

    We are experiencing issues. The data in the database has been growing at an unusual pace, therefore we have to execute emergency maintanance.

  2. identified Mar 11, 2025, 03:48 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Mar 11, 2025, 04:16 PM UTC

    Issue has been resolved