Blotout incident

Meta Quality Data

Notice Resolved View vendor source →

Blotout experienced a notice incident on May 2, 2025 affecting Dashboard and Shopify App, lasting 4d 19h. The incident has been resolved; the full update timeline is below.

Started
May 02, 2025, 05:10 AM UTC
Resolved
May 07, 2025, 12:30 AM UTC
Duration
4d 19h
Detected by Pingoru
May 02, 2025, 05:10 AM UTC

Affected components

DashboardShopify App

Update timeline

  1. investigating May 05, 2025, 05:10 AM UTC

    We are currently having problems accessing Meta EMQ APIs, which results in Event Match Quality chart not showing the data and the absence of current scores. Your Meta data is unaffected, and your stream is still going through. To verify your data is flowing in correctly, please check analytics inside https;//app.edgetag.io for the Meta channel.

  2. investigating May 05, 2025, 07:22 AM UTC

    We are continuing to work with the Meta team to resolve the problem.

  3. resolved May 07, 2025, 04:48 AM UTC

    This incident has been resolved.