Blotout incident

Global upstream provider outage

Major Resolved View vendor source →

Blotout experienced a major incident on November 18, 2025 affecting API and Dashboard and 1 more component, lasting 3h 56m. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2025, 11:48 AM UTC
Resolved
Nov 18, 2025, 03:44 PM UTC
Duration
3h 56m
Detected by Pingoru
Nov 18, 2025, 11:48 AM UTC

Affected components

APIDashboardEdgeEmail

Update timeline

  1. investigating Nov 18, 2025, 02:18 PM UTC

    We are experiencing a global outage from one of our largest cloud providers. We are still assessing the damage and will update this page.

  2. investigating Nov 18, 2025, 02:20 PM UTC

    We are continuing to monitor the situation, and we will provide updates as they become available.

  3. monitoring Nov 18, 2025, 02:52 PM UTC

    The upstream provider updated us that the fix has been implemented and that they are monitoring the situation.

  4. monitoring Nov 18, 2025, 03:39 PM UTC

    We are seeing that services are up and running again. We will continue with the monitoring to make sure that things are ok

  5. monitoring Nov 18, 2025, 03:41 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Nov 18, 2025, 03:44 PM UTC

    This incident has been resolved.