BloomText incident

Text Messages Not Sent

Major Resolved View vendor source →

BloomText experienced a major incident on December 10, 2021 affecting Web App and Mobile App, lasting 1h 29m. The incident has been resolved; the full update timeline is below.

Started
Dec 10, 2021, 08:46 PM UTC
Resolved
Dec 10, 2021, 10:16 PM UTC
Duration
1h 29m
Detected by Pingoru
Dec 10, 2021, 08:46 PM UTC

Affected components

Web AppMobile App

Update timeline

  1. investigating Dec 10, 2021, 08:46 PM UTC

    We are currently investigating this issue.

  2. identified Dec 10, 2021, 08:48 PM UTC

    Twilio is reporting multiple issues at https://status.twilio.com/.

  3. monitoring Dec 10, 2021, 09:14 PM UTC

    Requests to Twilio are going through again.

  4. resolved Dec 10, 2021, 10:16 PM UTC

    This incident has been resolved.