BloomText incident

Total Outage

Critical Resolved View vendor source →

BloomText experienced a critical incident on August 18, 2022 affecting Web App and Mobile App, lasting 3h 55m. The incident has been resolved; the full update timeline is below.

Started
Aug 18, 2022, 12:31 AM UTC
Resolved
Aug 18, 2022, 04:26 AM UTC
Duration
3h 55m
Detected by Pingoru
Aug 18, 2022, 12:31 AM UTC

Affected components

Web AppMobile App

Update timeline

  1. investigating Aug 18, 2022, 12:31 AM UTC

    We are currently investigating this issue.

  2. investigating Aug 18, 2022, 01:17 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Aug 18, 2022, 01:21 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 18, 2022, 04:26 AM UTC

    This incident has been resolved.