Bloomreach experienced a minor incident on March 5, 2024 affecting C7S and CIN and 1 more component, lasting 40m. The incident has been resolved; the full update timeline is below.
Affected components
C7SCINCISENGEU1EXPUS1
Update timeline
- investigating Mar 05, 2024, 10:46 AM UTC
Users are experiencing 4xx errors when navigating withing the Engagement application.
- identified Mar 05, 2024, 10:50 AM UTC
The issue has been identified. Fix is on the way ETA ~30minutes
- identified Mar 05, 2024, 10:53 AM UTC
Update Impact: Impact is strictly in the UI, no business impact on any existing use cases
- monitoring Mar 05, 2024, 11:01 AM UTC
The issue has been fixed - teams are monitoring the environment.
- resolved Mar 05, 2024, 11:26 AM UTC
This incident has been resolved.