Bloomreach incident
Google Cloud Services network connectivity issues
Bloomreach experienced a minor incident on May 17, 2024 affecting C7S and CIN and 1 more component, lasting 1h 13m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified May 17, 2024, 01:12 AM UTC
We are currently experiencing an ongoing issue with our cloud services provider, Google Cloud, affecting network connectivity across multiple products. This incident has led to intermittent connectivity problems, impacting services and potentially causing disruptions for our clients. Google Cloud is actively working to resolve the issue. We will continue to monitor the situation and provide updates as they become available. For more detailed information, you can follow the status updates on the Google Cloud Incident page ( https://status.cloud.google.com/incidents/xVSEV3kVaJBmS7SZbnre#oKGDLmoneB3YgW79P7vm ) .
- resolved May 17, 2024, 02:26 AM UTC
The incident affecting Google Cloud Services has been resolved. Network connectivity issues impacting multiple products have been addressed, and services are now operating normally. Thank you for your patience during this time. For further details, you can refer to the Google Cloud status page https://status.cloud.google.com/index.html.