Bloomreach experienced a notice incident on September 3, 2024 affecting US1, lasting 50m. The incident has been resolved; the full update timeline is below.
Affected components
US1
Update timeline
- investigating Sep 03, 2024, 01:17 PM UTC
We are currently investigating this issue. Affected modules: imports.
- investigating Sep 03, 2024, 01:40 PM UTC
There are currently delays in tracking and importing processes. The issue is being investigated.
- monitoring Sep 03, 2024, 01:54 PM UTC
A fix has been implemented and we are monitoring the results. The current lag on tracking and imports should be resolved within an hour from now.
- resolved Sep 03, 2024, 02:07 PM UTC
The lag was successfully processed. This incident has been resolved.