Bloomreach incident

US1 degraded performance

Notice Resolved View vendor source →

Bloomreach experienced a notice incident on November 8, 2024 affecting US1, lasting 3h 16m. The incident has been resolved; the full update timeline is below.

Started
Nov 08, 2024, 12:39 PM UTC
Resolved
Nov 08, 2024, 03:56 PM UTC
Duration
3h 16m
Detected by Pingoru
Nov 08, 2024, 12:39 PM UTC

Affected components

US1

Update timeline

  1. investigating Nov 08, 2024, 12:39 PM UTC

    We are currently investigating this issue.

  2. identified Nov 08, 2024, 12:49 PM UTC

    The issue has been identified and, the instance is processing the accumulated lag.

  3. monitoring Nov 08, 2024, 12:53 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 08, 2024, 03:56 PM UTC

    The issue has been resolved.