Block.io incident

Degraded Performance: Database Maintenance

Major Resolved View vendor source →

Block.io experienced a major incident on June 7, 2017, lasting 6h 8m. The incident has been resolved; the full update timeline is below.

Started
Jun 07, 2017, 02:03 AM UTC
Resolved
Jun 07, 2017, 08:11 AM UTC
Duration
6h 8m
Detected by Pingoru
Jun 07, 2017, 02:03 AM UTC

Update timeline

  1. identified Jun 07, 2017, 02:03 AM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Jun 07, 2017, 03:01 AM UTC

    ETA to finish: ~4 hours. We apologize for the inconvenience.

  3. identified Jun 07, 2017, 03:45 AM UTC

    ETA to finish: ~3 hours. Blockchain indexing is paused at this time.

  4. identified Jun 07, 2017, 04:30 AM UTC

    ETA to finish: ~2 hours. Blockchain indexing is paused at this time.

  5. identified Jun 07, 2017, 05:18 AM UTC

    ETA to finish: ~1 hour. Blockchain indexing is paused at this time.

  6. monitoring Jun 07, 2017, 06:49 AM UTC

    All systems are back up, and are catching up on the Blockchain indexing backlog.

  7. resolved Jun 07, 2017, 08:11 AM UTC

    All systems are back to full capacity. Thank you for your patience.