Block.io experienced a minor incident on February 5, 2019, lasting 1h 58m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Feb 05, 2019, 12:54 AM UTC
We are currently investigating this issue.
- investigating Feb 05, 2019, 01:14 AM UTC
The connectivity issues over the last hour seem to be originating from our hosting provider. We're investigating further.
- identified Feb 05, 2019, 01:19 AM UTC
The issue appears to be with an upstream link for our hosting provider. It is currently experiencing a spike in data loss. We're awaiting word on a resolution.
- monitoring Feb 05, 2019, 01:49 AM UTC
The upstream link issues have been corrected. We're monitoring to ensure resolution.
- resolved Feb 05, 2019, 02:53 AM UTC
This incident has been resolved.