Block.io experienced a minor incident on July 6, 2019, lasting 1h 34m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Jul 06, 2019, 09:09 PM UTC
Blockchain indexing for new events is partially offline. ETA for resolution is 1 hour.
- identified Jul 06, 2019, 10:00 PM UTC
We're awaiting word on a hardware fix that's causing the current degraded performance. ETA is still around 1 hour.
- monitoring Jul 06, 2019, 10:12 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jul 06, 2019, 10:13 PM UTC
We are continuing to monitor for any further issues.
- resolved Jul 06, 2019, 10:43 PM UTC
This incident has been resolved.