Block.io experienced a minor incident on October 10, 2020, lasting 1h 53m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Oct 10, 2020, 06:18 AM UTC
An issue at our hosting provider has affected blockchain indexing for external-incoming transactions at this time. ETA to resolution: 60 minutes.
- identified Oct 10, 2020, 06:18 AM UTC
The issue has been identified and a fix is being implemented.
- identified Oct 10, 2020, 06:50 AM UTC
The infrastructure responsible for blockchain indexing will undergo some maintenance for around 60 minutes in the next 2 hours. Blockchain indexing is operating normally at this time.
- resolved Oct 10, 2020, 08:12 AM UTC
This incident has been resolved.