Block.io experienced a minor incident on January 21, 2021, lasting 3h 8m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jan 21, 2021, 05:46 AM UTC
We are currently investigating this issue.
- identified Jan 21, 2021, 06:22 AM UTC
We've identified the issue (downstream links). We're awaiting a remedy for this from the relevant ISPs.
- monitoring Jan 21, 2021, 07:22 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 21, 2021, 08:55 AM UTC
This incident has been resolved.