BlockChyp Outage History

BlockChyp is up right now

BlockChyp had 6 outages in the last 2 years totaling 38h 33m of downtime — averaging 0.2 incidents per month.

There were 6 BlockChyp outages since August 29, 2024 totaling 38h 33m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.blockchyp.com

Notice March 3, 2026

Funding Delay due to Issues at the Federal Reserve

Detected by Pingoru
Mar 03, 2026, 03:01 PM UTC
Resolved
Mar 04, 2026, 04:24 PM UTC
Duration
1d 1h
Affected: Funding
Timeline · 3 updates
  1. monitoring Mar 03, 2026, 03:01 PM UTC

    We have been informed that the Federal Reserve is experiencing an issue that may result in a funding delay for some merchants. This is not related to the bank change that was communicated yesterday. We will continue to provide updates as the provider communicates them.

  2. monitoring Mar 03, 2026, 07:23 PM UTC

    The Federal Reserve has completed remediation of the impacted services. We have been informed that settlement funding for the March 2nd and March 3rd business days may still be delayed.

  3. resolved Mar 04, 2026, 04:24 PM UTC

    This incident has been resolved

Read the full incident report →

Minor November 19, 2025

BlockChyp Customer Portal Inaccessible

Detected by Pingoru
Nov 19, 2025, 03:27 PM UTC
Resolved
Nov 19, 2025, 03:31 PM UTC
Duration
4m
Affected: Merchant and Partner Dashboard
Timeline · 2 updates
  1. identified Nov 19, 2025, 03:27 PM UTC

    The BlockChyp customer portal is currently inaccessible. Teams are working on identifying and remediating the issue.

  2. resolved Nov 19, 2025, 03:31 PM UTC

    The issue with the BlockChyp customer portal has been resolved. Thank you.

Read the full incident report →

Notice November 19, 2025

Intermittent Outage Resolved

Detected by Pingoru
Nov 19, 2025, 02:53 PM UTC
Resolved
Nov 19, 2025, 02:53 PM UTC
Duration
—
Affected: Processing Back Ends
Timeline · 1 update
  1. resolved Nov 19, 2025, 02:53 PM UTC

    We experienced a brief service disruption on November 18th at 5:00 PM EST, which was quickly resolved. We apologize for the disruption.

Read the full incident report →

Notice April 24, 2025

Funding Delay

Detected by Pingoru
Apr 24, 2025, 01:24 PM UTC
Resolved
Apr 24, 2025, 05:16 PM UTC
Duration
3h 52m
Affected: Funding
Timeline · 3 updates
  1. investigating Apr 24, 2025, 01:24 PM UTC

    We’re aware of a funding issue currently affecting a subset of our merchants. Our team is actively investigating the root cause and working with our partners to determine a resolution timeline. We understand how important timely deposits are and will provide an update as soon as we have more information. Thank you for your patience.

  2. investigating Apr 24, 2025, 03:12 PM UTC

    Hello. We are still investigating the funding delay. We will send another update when we have more details. Thank you.

  3. resolved Apr 24, 2025, 05:16 PM UTC

    We’ve identified the root cause of the funding issue and are actively working on a resolution. The missing funds are expected to be deposited tomorrow. We sincerely apologize for the inconvenience this has caused and appreciate your patience as we work to make things right.

Read the full incident report →

Minor January 23, 2025

Intermittent Processing Issues

Detected by Pingoru
Jan 23, 2025, 02:02 PM UTC
Resolved
Jan 23, 2025, 11:02 PM UTC
Duration
9h
Affected: Processing Back Ends
Timeline · 5 updates
  1. investigating Jan 23, 2025, 02:02 PM UTC

    We are experiencing intermittent issues with processing and our Team is working to resolve them. We will send an update as soon as we have more information. Thank you.

  2. investigating Jan 23, 2025, 03:41 PM UTC

    We are continuing to investigate the issue. We will send another update when we have more information. We apologize for the inconvenience and appreciate your patience as we research the issue.

  3. identified Jan 23, 2025, 05:48 PM UTC

    UPDATE- We have identified the problem and are working on releasing a fix. We will send another update once the fix is in place. Thank you.

  4. monitoring Jan 23, 2025, 10:13 PM UTC

    We have rolled back our latest release which caused the intermittent processing issues that were experienced today. Payment processing is now back to a normal state. We are closely monitoring transactions to ensure that everything is stable.

  5. resolved Jan 23, 2025, 11:02 PM UTC

    The issue has now been resolved, and all processing is stable. We will continue to monitor the situation and provide further updates if necessary.

Read the full incident report →

Minor August 29, 2024

Debit Network Outage

Detected by Pingoru
Aug 29, 2024, 02:42 PM UTC
Resolved
Aug 29, 2024, 02:55 PM UTC
Duration
13m
Affected: PIN Debit Network
Timeline · 2 updates
  1. investigating Aug 29, 2024, 02:42 PM UTC

    One of the main debit networks is experiencing a service interruption. This may impact merchant's ability to process specific debit card transactions. Please try the transaction again, or take another form of payment. This is being investigated and we will provide updates as soon as they are available.

  2. resolved Aug 29, 2024, 02:55 PM UTC

    The issue has been resolved and processing and approval times are back to normal.

Read the full incident report →