Block 64 incident

Combine Customer Aggregation not running

Major Resolved View vendor source →

Block 64 experienced a major incident on November 17, 2022 affecting Combine - Australia East and Combine - Canada East and 1 more component, lasting 2h 7m. The incident has been resolved; the full update timeline is below.

Started
Nov 17, 2022, 02:05 PM UTC
Resolved
Nov 17, 2022, 04:13 PM UTC
Duration
2h 7m
Detected by Pingoru
Nov 17, 2022, 02:05 PM UTC

Affected components

Combine - Australia EastCombine - Canada EastCombine - UAE NorthCombine - UK SouthCombine - US EastCombine - West Europe

Update timeline

  1. identified Nov 17, 2022, 02:05 PM UTC

    We have identified an issue that is preventing the aggregation of customer data from individual sites to the "All Sites" view and are currently working on implementing a fix.

  2. identified Nov 17, 2022, 02:47 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Nov 17, 2022, 03:15 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Nov 17, 2022, 03:46 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Nov 17, 2022, 04:13 PM UTC

    This incident has been resolved.