Block 64 experienced a critical incident on January 11, 2023 affecting Combine Analytics Portal and Combine - US East, lasting 4h 1m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 11, 2023, 02:17 PM UTC
We are currently investigating this issue.
- investigating Jan 11, 2023, 02:40 PM UTC
We are experiencing a major outage in the US East region, users will not be able to access customer data that resides in that region.
- investigating Jan 11, 2023, 03:10 PM UTC
We are continuing to investigate this issue.
- identified Jan 11, 2023, 03:30 PM UTC
The issue has been identified and a fix is being implemented.
- identified Jan 11, 2023, 04:04 PM UTC
We are continuing to work on a fix for this issue.
- identified Jan 11, 2023, 04:36 PM UTC
We are continuing to work on a fix for this issue.
- identified Jan 11, 2023, 05:12 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Jan 11, 2023, 05:42 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jan 11, 2023, 05:57 PM UTC
We are continuing to monitor for any further issues.
- resolved Jan 11, 2023, 06:19 PM UTC
This incident has been resolved.