Block 64 incident

Combine - Azure non-PayGO SKUs are incorrectly generating in the Azure Cloud reports

Minor Resolved View vendor source →

Block 64 experienced a minor incident on January 19, 2023 affecting Combine Analytics Portal, lasting 18h 20m. The incident has been resolved; the full update timeline is below.

Started
Jan 19, 2023, 09:40 PM UTC
Resolved
Jan 20, 2023, 04:00 PM UTC
Duration
18h 20m
Detected by Pingoru
Jan 19, 2023, 09:40 PM UTC

Affected components

Combine Analytics Portal

Update timeline

  1. investigating Jan 19, 2023, 09:40 PM UTC

    We have identified an issue that is causing the pricing SKU data for the following pricing models to not generate: - AHB - 1 Yr RI - 1 Yr RI + AHB - 3 Yr RI - 3 Yr RI + AHB

  2. identified Jan 20, 2023, 03:00 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 20, 2023, 03:55 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 20, 2023, 04:00 PM UTC

    This incident has been resolved.