Blissbook incident

Rippling HRIS sync

Minor Resolved View vendor source →

Blissbook experienced a minor incident on May 24, 2024 affecting Blissbook Status (Blissbook), lasting 5d 6h. The incident has been resolved; the full update timeline is below.

Started
May 24, 2024, 06:34 PM UTC
Resolved
May 30, 2024, 12:34 AM UTC
Duration
5d 6h
Detected by Pingoru
May 24, 2024, 06:34 PM UTC

Affected components

Blissbook Status (Blissbook)

Update timeline

  1. investigating May 24, 2024, 06:34 PM UTC

    Rippling HRIS Sync is currently not working. We are working with Rippling on resolving this issue. The problem is shown in the UI as: "Unexpected response from Rippling. Please contact Blissbook support for further assistance."

  2. resolved May 30, 2024, 12:34 AM UTC

    Update - We have identified and fixed the problem, all customer with a rippling integration have their HRIS synced reenabled