BL.INK incident

Intermittent Errors

Minor Resolved View vendor source →

BL.INK experienced a minor incident on December 9, 2021 affecting BL.INK Enterprise: USA and BL.INK Core Platform, lasting 5m. The incident has been resolved; the full update timeline is below.

Started
Dec 09, 2021, 05:13 PM UTC
Resolved
Dec 09, 2021, 05:18 PM UTC
Duration
5m
Detected by Pingoru
Dec 09, 2021, 05:13 PM UTC

Affected components

BL.INK Enterprise: USABL.INK Core Platform

Update timeline

  1. investigating Dec 09, 2021, 05:13 PM UTC

    An application error has been returned across some services across some customer sites. We are investigating. Sites are currently online again, but we are researching the root cause.

  2. resolved Dec 09, 2021, 05:18 PM UTC

    Services are fully online again without issue. We will continue to monitor all services to ensure everything is operating as expected and will begin our root cause analysis of the issue.