BL.INK incident

Service Disruption

Major Resolved View vendor source →

BL.INK experienced a major incident on December 22, 2021 affecting BL.INK Enterprise: USA, lasting 34m. The incident has been resolved; the full update timeline is below.

Started
Dec 22, 2021, 12:23 PM UTC
Resolved
Dec 22, 2021, 12:57 PM UTC
Duration
34m
Detected by Pingoru
Dec 22, 2021, 12:23 PM UTC

Affected components

BL.INK Enterprise: USA

Update timeline

  1. investigating Dec 22, 2021, 12:23 PM UTC

    BLINK is aware of a service disruption impacting some enterprise customers access to the console and redirect services. We are actively investigating and will update the status here soon.

  2. resolved Dec 22, 2021, 12:57 PM UTC

    An AWS outage is currently impacting our primary edge endpoint and due to the nature of the outage, failover protocols were unresponsive. Our team has manually failed services to our secondary cluster and services are now restored. We will continue to monitor the situation at AWS and report here with any additional updates.