BL.INK experienced a minor incident on December 10, 2021 affecting BL.INK Enterprise: USA and BL.INK Core Platform, lasting 4m. The incident has been resolved; the full update timeline is below.
Affected components
BL.INK Enterprise: USABL.INK Core Platform
Update timeline
- investigating Dec 10, 2021, 05:26 PM UTC
While performing an optimization change, an engineer introduced an incorrect configuration which is rendering a 502 Bad Gateway for some redirection requests. We are reverting the change now and full service should be restored momentarily. The web console and API are not impacted.
- resolved Dec 10, 2021, 05:30 PM UTC
We have reverted the incorrect configuration and all services are operating again. We will be reviewing our runbooks to ensure we avoid these situations moving forward. Our apologies for the disruption and appreciation for your understanding.