Blindside Networks incident

Broken image shown in client

Notice Resolved View vendor source →

Blindside Networks experienced a notice incident on July 27, 2020 affecting Client, lasting 8d 4h. The incident has been resolved; the full update timeline is below.

Started
Jul 27, 2020, 02:25 PM UTC
Resolved
Aug 04, 2020, 06:59 PM UTC
Duration
8d 4h
Detected by Pingoru
Jul 27, 2020, 02:25 PM UTC

Affected components

Client

Update timeline

  1. investigating Jul 27, 2020, 02:25 PM UTC

    We're currently showing a broken image link in the upper left-hand corner of the client (it's a placeholder for eventual branding logo). It's not affecting any functionality of the client and we should have it fixed shortly.

  2. monitoring Aug 02, 2020, 01:43 PM UTC

    We have resolved the broken branding icon in our North America hosting and should have it resolved shortly in our other regions. The broken icon is aesthetic only and doesn't affect the operation of the client.

  3. resolved Aug 04, 2020, 06:59 PM UTC

    This incident has been resolved.