Blindside Networks experienced a minor incident on August 15, 2020 affecting Client, lasting 5h 18m. The incident has been resolved; the full update timeline is below.
Affected components
Client
Update timeline
- identified Aug 15, 2020, 03:11 PM UTC
We've identified an issue that is currently causing the client to time out when connecting to audio. We are working on resolving it now.
- resolved Aug 15, 2020, 08:29 PM UTC
We identified the root cause and deployed an update to the affected servers. Connectivity to microphone should now be back to normal.