Blindside Networks incident

Performance degradation due to high demand

Minor Resolved View vendor source →

Blindside Networks experienced a minor incident on August 14, 2020 affecting Servers, lasting 4d 15h. The incident has been resolved; the full update timeline is below.

Started
Aug 14, 2020, 08:49 PM UTC
Resolved
Aug 19, 2020, 12:43 PM UTC
Duration
4d 15h
Detected by Pingoru
Aug 14, 2020, 08:49 PM UTC

Affected components

Servers

Update timeline

  1. monitoring Aug 14, 2020, 08:49 PM UTC

    We are experiencing an increase in load on our BigBlueButton servers. We are adjusting capacity to accommodate the increased traffic.

  2. monitoring Aug 15, 2020, 08:31 PM UTC

    We are deploying additional server capacity for the expected increases in load for the coming week.

  3. resolved Aug 19, 2020, 12:43 PM UTC

    We've deployed more server resources in response to the higher usage demand. We will continue to monitor the ongoing demand and respond accordingly.