Blindside Networks incident

Problems joining Personal Rooms

Major Resolved View vendor source →

Blindside Networks experienced a major incident on September 16, 2020 affecting Personal Rooms, lasting 31m. The incident has been resolved; the full update timeline is below.

Started
Sep 16, 2020, 02:50 PM UTC
Resolved
Sep 16, 2020, 03:21 PM UTC
Duration
31m
Detected by Pingoru
Sep 16, 2020, 02:50 PM UTC

Affected components

Personal Rooms

Update timeline

  1. investigating Sep 16, 2020, 02:50 PM UTC

    We are seeing an error occur when users are trying to join Personal Rooms via the invite link We are investigating further.

  2. resolved Sep 16, 2020, 03:21 PM UTC

    We identified an issue which was causing a partial outage. We have resolved the issue and all meetings should be back to normal.