Blindside Networks incident

Issues allocating additional server capacity

Major Resolved View vendor source →

Blindside Networks experienced a major incident on September 22, 2020 affecting Servers, lasting 33m. The incident has been resolved; the full update timeline is below.

Started
Sep 22, 2020, 11:26 AM UTC
Resolved
Sep 22, 2020, 11:59 AM UTC
Duration
33m
Detected by Pingoru
Sep 22, 2020, 11:26 AM UTC

Affected components

Servers

Update timeline

  1. monitoring Sep 22, 2020, 11:26 AM UTC

    We are seeing an issue launching new BigBlueButton servers in North America. We are working on resolving this issue now. Meetings may be slow to create or start until we resolve.

  2. monitoring Sep 22, 2020, 11:45 AM UTC

    Servers are now launching and catching up with the demand. We continue to monitor the launching to ensure it meets capacity demands.

  3. resolved Sep 22, 2020, 11:59 AM UTC

    Servers are now launching normally.