Blindside Networks incident

Errors sharing webcams

Minor Resolved View vendor source →

Blindside Networks experienced a minor incident on March 9, 2021 affecting Client, lasting 7h 56m. The incident has been resolved; the full update timeline is below.

Started
Mar 09, 2021, 05:15 PM UTC
Resolved
Mar 10, 2021, 01:11 AM UTC
Duration
7h 56m
Detected by Pingoru
Mar 09, 2021, 05:15 PM UTC

Affected components

Client

Update timeline

  1. identified Mar 09, 2021, 05:15 PM UTC

    We have identified a configuration issue on our servers that is causing intermittent errors when sharing webcams (users may see 2002 errors). We are deploying an update to resolve the issue and should have it deployed.

  2. resolved Mar 10, 2021, 01:11 AM UTC

    We have rolled out an update to all regions that resolves the webcam issue. Sharing of webcams should be normal again.