Blindside Networks incident

Issue creating meetings in Australia and Singapore.

Major Resolved View vendor source →

Blindside Networks experienced a major incident on March 15, 2021 affecting Servers, lasting 12d 3h. The incident has been resolved; the full update timeline is below.

Started
Mar 15, 2021, 11:14 PM UTC
Resolved
Mar 28, 2021, 03:00 AM UTC
Duration
12d 3h
Detected by Pingoru
Mar 15, 2021, 11:14 PM UTC

Affected components

Servers

Update timeline

  1. monitoring Mar 15, 2021, 11:14 PM UTC

    We detected an issue starting meetings in Australia/Singapore. Engineering has identified the problem and is working on a resolution. Normal operation should be restored soon.

  2. monitoring Mar 15, 2021, 11:38 PM UTC

    We have applied a fix and are starting to see the launch of new meetings. We continue to monitor the servers.

  3. monitoring Mar 16, 2021, 12:07 AM UTC

    Launching of new meetings in Australia/Singapore has returned to normal.

  4. resolved Mar 28, 2021, 03:00 AM UTC

    This incident has been resolved.