Blindside Networks experienced a minor incident on January 11, 2022 affecting Recording Processing, lasting 1d. The incident has been resolved; the full update timeline is below.
Affected components
Recording Processing
Update timeline
- investigating Jan 11, 2022, 08:27 PM UTC
We are currently investigating an issue with delayed processing of recordings in Canada.
- investigating Jan 11, 2022, 08:32 PM UTC
We are continuing to investigate this issue.
- investigating Jan 11, 2022, 11:56 PM UTC
We have identified the issue affecting processing of and resolved it. Recordings are now processing normally again in Canada as of 4:00 PM Eastern.
- resolved Jan 12, 2022, 09:17 PM UTC
This incident has been resolved.