Blindside Networks incident

Issues launching LTI in Canada

Notice Resolved View vendor source →

Blindside Networks experienced a notice incident on January 13, 2022 affecting Servers, lasting 14m. The incident has been resolved; the full update timeline is below.

Started
Jan 13, 2022, 04:13 PM UTC
Resolved
Jan 13, 2022, 04:27 PM UTC
Duration
14m
Detected by Pingoru
Jan 13, 2022, 04:13 PM UTC

Affected components

Servers

Update timeline

  1. identified Jan 13, 2022, 04:13 PM UTC

    We have identified a bottleneck in our LTI support in Canada and are in process to resolve it. This is preventing some users from launching in LTI. The time to resolve the issue should be short.

  2. resolved Jan 13, 2022, 04:27 PM UTC

    We've resolved the issue and the LTI launches should be working normally.