Blindside Networks incident

Detected slow network in Canada and North American regions for one of our hosting providers

Minor Resolved View vendor source →

Blindside Networks experienced a minor incident on June 14, 2022 affecting Servers, lasting 9h 29m. The incident has been resolved; the full update timeline is below.

Started
Jun 14, 2022, 01:17 AM UTC
Resolved
Jun 14, 2022, 10:47 AM UTC
Duration
9h 29m
Detected by Pingoru
Jun 14, 2022, 01:17 AM UTC

Affected components

Servers

Update timeline

  1. monitoring Jun 14, 2022, 01:17 AM UTC

    We have detected networking issues with one of our hosting providers for some servers in Canada and North America. This may result in slower data transfer or disconnections. We are shifting our server load between hosting providers to compensate.

  2. resolved Jun 14, 2022, 10:47 AM UTC

    As of 9:05 UTC this morning, our hosting provider notified us that the networking issues had resolved. Launching and accessing BigBlueButton sessions has returned to normal.