Blindside Networks incident

Recordings are processing slowly in Asia/Pacific

Minor Resolved View vendor source →

Blindside Networks experienced a minor incident on August 17, 2022 affecting Recording Processing, lasting 6h. The incident has been resolved; the full update timeline is below.

Started
Aug 17, 2022, 01:35 PM UTC
Resolved
Aug 17, 2022, 07:35 PM UTC
Duration
6h
Detected by Pingoru
Aug 17, 2022, 01:35 PM UTC

Affected components

Recording Processing

Update timeline

  1. identified Aug 17, 2022, 01:35 PM UTC

    There is a delay in normal processing of recordings (you may see recordings take up to 24 hours to process) in Asia/Pacific region. We are investigating.

  2. identified Aug 17, 2022, 03:42 PM UTC

    We have identified the issue and a fix has been applied.

  3. resolved Aug 17, 2022, 07:35 PM UTC

    This incident is resolved, and all recordings have been processed.