Blindside Networks incident

LTI broker not accepting requests

Notice Resolved View vendor source →

Blindside Networks experienced a notice incident on October 18, 2022 affecting LTI Services, lasting 1d 12h. The incident has been resolved; the full update timeline is below.

Started
Oct 18, 2022, 01:27 AM UTC
Resolved
Oct 19, 2022, 02:02 PM UTC
Duration
1d 12h
Detected by Pingoru
Oct 18, 2022, 01:27 AM UTC

Affected components

LTI Services

Update timeline

  1. investigating Oct 18, 2022, 01:27 AM UTC

    We are seeing an issue with our cluster of LTI brokers regarding accepting incoming connections. We are working on resolving the underlying issue to restore service to schools that integrate with BigBlueButton via LTI.

  2. monitoring Oct 18, 2022, 05:52 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 19, 2022, 02:02 PM UTC

    This incident has been resolved. The LTI brokers have been working as expected for 20+ hours.