Blindside Networks incident

Intermittent launching of meetings in USA region.

Major Resolved View vendor source →

Blindside Networks experienced a major incident on November 2, 2022 affecting Servers, lasting 4h. The incident has been resolved; the full update timeline is below.

Started
Nov 02, 2022, 10:29 PM UTC
Resolved
Nov 03, 2022, 02:29 AM UTC
Duration
4h
Detected by Pingoru
Nov 02, 2022, 10:29 PM UTC

Affected components

Servers

Update timeline

  1. investigating Nov 02, 2022, 10:29 PM UTC

    We have detected an intermittent issue with launching of new sessions in our North America region of servers. Engineering is working on a resolution.

  2. monitoring Nov 02, 2022, 11:36 PM UTC

    Connections to the servers in the USA region have been stable for approximately one hour now. We believe this issue is resolved. We are continuing to monitor the situation.

  3. resolved Nov 03, 2022, 02:29 AM UTC

    Starting and running of meetings in North America have been stable for the last two hours.