Blindside Networks incident

Unable to launch meetings in North America from 8:00 to 8:30 PM ET

Major Resolved View vendor source →

Blindside Networks experienced a major incident on February 10, 2023 affecting Servers, lasting 1m. The incident has been resolved; the full update timeline is below.

Started
Feb 10, 2023, 01:08 PM UTC
Resolved
Feb 10, 2023, 01:10 PM UTC
Duration
1m
Detected by Pingoru
Feb 10, 2023, 01:08 PM UTC

Affected components

Servers

Update timeline

  1. identified Feb 10, 2023, 01:08 PM UTC

    We detected an configuration issue last night (Feb 9th) that prevented launching of new meetings for customers in North America from 8:00 to 8:30 PM ET.

  2. resolved Feb 10, 2023, 01:10 PM UTC

    We apologize to those schools trying to launch classes at that time. Our engineering team had resolved the issue by 8:30 PM ET, Feb 9th. We're making changes in our processes to ensure the issue does not happen again. Starting and running of meetings in North America are proceeding normally.